Company Profile:

Automatos, Inc. is a private technology company focused on IT infrastructure management. Headquartered in Atlanta Georgia, it also has offices in Brazil, Australia, Singapore, Thailand and China. Automatos supplies IT intelligence, adherent to the ITIL standards, through solutions for remote monitoring and management of desktops, servers and network devices.

Business Model:

Besides having innovative technology, Automatos offers low cost, reduced installation time and easy implementation of the application. The management software can be downloaded through its website, and the period for installation of the program is minimum: in just a few days the service is already functioning in thousands of active machines of the customer company. The software generates reports on the needs of each PC and server, whose information acuity equals a detailed analysis from the highest level systems engineers, written in natural easily understood language.

Products and Services Offered:

Automatos is sold with a subscription service and is very easy to learn to use. There is no hardware to install, software to maintain or VPNs to configure. The necessary training is minimal and the whole solution can be installed in hours or days, providing the best cost-benefit ratio in the market. There are service packages for SERVERS (Asset Wizard, Capacity Wizard, Consolidated Capacity Wizard, Consolidated Performance Wizard, Oracle Wizard, Performance Wizard, RTM Wizard, Server Consolidation Wizard, SQL Server Wizard and Universal Monitoring Wizard), DESKTOPS (Asset Wizard, DeskPS, Distribution Wizard, Secure Remote Control, Software License, Software Metering and Software Uninstaller) and NETWORKS (Network Management Wizard).

Main Customers and Partners:

The company has over 200 customers in 19 countries. The main customers are Telemar, Ambev, Unibanco, Santander, Sky, Embraer, Porto Seguro, Vivo, Toyota, Thyssenkrupp, CPM, Carrefour, Contax, Bradesco, JPMorgan, Itaú, Odebrecht, Kraft Foods, Banco Real ABN AMRO, Volkswagem and Motorola, among others.

Synergy with other portfolio companies:

Braspag: Partnership in implementing Legitimi, a 100% Brazilian solution developed by Automatos specifically to combat Internet transaction fraud.
TrinnPhone: Client of the Voki help-desk.
Bolsa de Mulher: Preparation of Voki for women.

Technology:

All the technology used by Automatos is proprietary, developed in its own technology facilities. Its Linux-based solutions coupled with IBM's DB2 database can manage PCs of different platforms and environments.

Strategy:

Automatos has been growing at nearly 40% a year. If this pace is maintained, it will reach a standard of excellence in its segment. Its goal is to be a standard in IT processes in the national and international market.

Competitive Advantages:

* Low cost with wide reach of users and different solutions
* Reduced installation time and ease of implementing the application
*Over 350 thousand desktops and 15 mil servers are managed by Automatos throughout the world.

Interest: