Company Profile:

iLogística provides the whole range of services for logistics and e-commerce. Currently it is more focused on the technology sector, serving the demand of makers of ample logistics solutions for the direct sales area, to streamline all the processes for efficient e-commerce. It was founded in May 2000, from a spin-off of the logistics division of Officer Distribuidora.

Business Model:

The strategy has been developed around three types of businesses:

* B2C- Administration of e-commerce store logistics for sales to final consumers.
* B2B - Complete logistics administration for e-commerce to and through the reseller's channel.
* Logistics Services - Model in which iLogistica administers the entire product distribution logistics of the customer.

Products and Services Offered:

iLogística offers excellence in various services at all steps of the order cycle:

* Order response - Receives and administers orders via call center or Internet.
* Control of inventory / importation - Sales planning already implemented and tested to ensure availability of the products offered.
* Warehousing - Own warehouses in São Paulo and Alphaville, with partnerships for storage in facilities of third parties. Separation of goods is automated, with bar code readers and other modern WMS resources
* Packaging - Integration of products of the client itself with merchandise from other suppliers.
* Credit and Billing - Agreements with various financial institutions to offer credit in B2C or B2B deals, and cut the nonpayment rate to practically zero.
* Management of Transportation and Freight Rates- Table of freight prices and delivery times to ensure the best cost-benefit ratio.
* After-Sales Support - Full tracking of the order with information on the status at the iLogistica site or the client's site.
* Reverse Logistics - Provides all after-sales services for the customer, for order cancellations, product returns, refunds or cancellation of credit operations, orientation on warranties, product exchange, forwarding to technical assistance, all customized for the client's operations.
* Human Resources - Management and training of the personnel involved in the operation, so that the client does not have to worry about labor charges, hiring of staff, investment in training and motivation, etc.

Main Customers and Partners:

Samsung Store, Okidata, Oregon Scientific, Elgin/Canon, Adobe, Corel, Symantec.

Synergy with other portfolio companies:

Braspag, Media Factory and Sadig

Technology:

System	Technology	Benefits
ERP	Developed in house	The internal development permits
	Oracle database	and total adaptability to the constant
WEB	Coldfusion with platform	needs for changes.
	Microsoft - In-house	Speedy implementation with lower
	development	maintenance costs
Hardware	Dedicated servers	Dedicated servers Internal hosting and maintenance
	Internet link via 6Mb radio	of the sites developed and administered.
	Citrix data compression	Optimization of up to 50% in band use.

Strategy:

* The target is for 50% revenue growth in 2007 over 2006. This will be obtained
by growth of current clients, mainly Samsung Store and Oregon, and with new clients, in the negotiation phase.

Competitive Advantages:

* Its gross revenues went from a level between R$ 1.5 and R$ 2.0 million in 2001, 2002 and 2003 to above R$ 10 million in 2004 and 2005.
* Reduced cost for logistics staffing and structure. There are no fixed costs for the client.
* Development and hosting of e-commerce sites.
* Offers complete solutions from initial orders to after-sales support.
* Expertise in reverse logistics.
* Personalized services.
* Lower risk of nonpayment.
* Proven technology and experience.

Interest: